(KNSI) – Time is of the essence in an emergency, and a St. Cloud-based company is rolling out new mapping data for its Public Safety Location Intelligence platform.
GeoComm has been creating maps and providing mapping data to 911 call centers and emergency responder applications for over 20 years. GeoComm Senior Project Manager Karl Larsen, who had a hand in developing the technology, explains what’s different.
“This is our latest, basically, the next generation of all of our mapping applications and everything we’ve learned throughout the years. And what’s different here is that we are building it right into the cloud using the best technology available, so that we can provide a secure and reliable and flexible solution for our customer base. Our customer base is 911 dispatch centers, also known as emergency communication centers, as well as emergency responders, law enforcement, fire, EMS and emergency management.”
Larsen adds that the mapping is also different in how the technology is installed and how it’s maintained. Typically, he says the mapping is installed at the customer site, and there is a lot of hardware that’s needed, which also requires maintenance that can sometimes take more time than is ideal because there are more steps involved.
Now, Larsen says, because everything is in the cloud, “We can we can roll out new updates very quickly so that the latest and greatest software can be available, as well as any security fixes that may need to get applied very quickly.”
He says everything can be managed in the cloud, and updates are available immediately.
“Another aspect that we have built out is the map upload process. What that means is, our solution relies on local authoritative map data from cities and counties, and that is the basis of all of our maps so that they have the latest and most accurate maps for their local area. They can see if there’s a new subdivision or any other changes that may have recently happened in the area.”
Larsen says GeoComm also works with apps like Rapid SOS, which can send a location for someone who may be autistic and can’t communicate, or someone who has Alzheimer’s, dementia, or are otherwise prone to walking away. He says that data comes in through GeoComm maps as a feed so that it’s available to the 911 dispatcher who is talking to them [the first responders] and can locate the person quickly.
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