Calls to National Suicide and Crisis Lifeline Jump in Two Months Since 988 Code Launch

(KNSI) — The Minnesota Department of Health says that since the launch of a new three-digit code for the National Suicide and Crisis Lifeline in July, there has been a significant jump in the number of calls, texts, and chats.

The MDH says the number of calls is up 44% compared to the average before July 16th, when it took effect. Web chats are up 173% this year, and text messages have surged by 250% in the past two months. “We know the last few years have been incredibly challenging mentally, emotionally and physically for many Minnesotans,” said Minnesota Commissioner of Health Jan Malcolm. “Please take advantage of this awareness month to check in with the people in your life, and consider reminding them that the 988 Suicide & Crisis Lifeline is available for anyone in need of crisis or mental health support.”

The 988 Suicide and Crisis Lifeline is among several ongoing Minnesota initiatives to prevent suicides, including mental health training for school staff and the Zero Suicide Initiative.

According to a press release from the MDH, there continues to be a great need for 988 support services as suicide or death by intentional self-harm has steadily risen in Minnesota for the past 20 years. According to preliminary data, there were 777 suicides in 2021, mirroring trends across the United States. This year marks the seventh year when more than 700 Minnesotans died by suicide. In addition, health care providers treat more than 10,000 self-harm or suicidal injuries each year in Minnesota.

September is Suicide Prevention Awareness Month.

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