×

(KNSI) – A technical issue is leading callers to the Benton County Sheriff’s Office and the Sauk Rapids Police Department non-emergency lines to think they can’t get through.

Sheriff Troy Heck says when operators answer the phone, callers will hear dial tones and then a series of clicks that sound like it disconnected. Staff can talk to the caller after the noises cycle through, followed by a silence that lasts between one and five seconds.

The issue is not affecting emergency 911 calls. It is only is a problem if you are trying to dial 320-968-7201 (the sheriff’s office) or 320-251-9451 (SRPD). Technicians are actively trying to resolve the issue but no timeline for a fix has been announced.

___

Copyright 2024 Leighton Media. All rights reserved. This material may not be broadcast, published, redistributed, or rewritten, in any way without consent.

FOLLOW US FOR INSTANT UPDATES!

FOLLOW US FOR INSTANT UPDATES!

KNSI on Twitter

No feed items available at this time.