Homeowners Experiencing Floods From Rain and Snow

Homeowners Experiencing Floods From Rain and Snow Click to Enlarge Photo: BBB/Facebook

(KNSI) - Many homeowners across the state are having to deal with flooding and mold issues due to the recent snow and rain.

The Better Business Bureau of Minnesota and North Dakota has some advice for those who are experiencing leakage in their homes.

Getting rid of water inside a home can be as easy as vacuuming it up and drying out the room, or as extreme as having to rebuild part of the structure.

Mold, on the other hand, is more difficult to detect. BBB suggests getting help from a professional to find mold that may be hidden in the walls or under carpet.

Dealing with water damage can be very stressful and naturally, people want to get their homes back in order as soon as possible. BBB says matters can be made worse when decisions are made too quickly and not all of the necessary research is done.

To help property owners navigate the recovery and restoration process, BBB offers these tips:

  • Does your insurance policy cover flood damage? - Most homeowner’s insurance policies in Minnesota and North Dakota do not provide flood coverage. This additional coverage needs to be purchased in advance because there is a 30-day waiting period after you’ve applied and paid the premium before it takes effect.
  • Repairing the damage – Don’t make any permanent changes to your property until you get approval from your insurance provider. They may not fully reimburse you for repairs made without their approval. Be sure to document the damage by taking pictures or video of your property.
  • Get multiple estimates – Shop around and get at least three different estimates before deciding on a contractor. Make sure the estimates are broken down the same way. Watch out for high-pressure sales tactics and people who go door-to-door offering to do work. Research company profiles at BBB.org to find reputable contractors.
  • Get everything in writing – Demand a written contract from anyone you hire. It should specify the scope of the work to be done, the materials to be used, and the price breakdown of both the work and materials. Review all documents closely before signing or making any payments. Get start and end dates in writing, and always ask for receipts.
  • Ask for proof of liability, workers compensation, and licensing – Make sure the contractor has the correct license to do work in your state and is covered in case something happens while doing work on your property.

You can find more information and tips at BBB.org.

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